Subscription, Billing & Refund Policy

Arizal offers a Free plan and a paid Pro subscription. Payments are processed by Razorpay in Indian Rupees (INR). Plan names and prices on the pricing page and checkout screen apply at the time of purchase.

Current Pro prices (subject to change): ₹299 per month, or ₹2388 per year. New accounts start with a free trial of full Pro and no payment method is required to begin. A charge occurs only after you subscribe.

• New accounts may start a 7-day free trial of Pro without entering any payment method.
• During the trial, all Pro features are unlocked. No charge is made while the trial is active because no card is on file.
• Each account may use the free trial once. To continue after the trial, subscribe through Razorpay; the subscription then renews automatically until cancelled.
• If you do not subscribe by the end of the trial, your account becomes read-only until you subscribe. Your data is retained.

• Subscriptions renew automatically at the end of each billing period until cancelled, up to the billing-cycle limit set with Razorpay (about 10 years for monthly or yearly plans). You can resubscribe after that.
• You authorize Razorpay to charge your payment method for recurring fees and any applicable taxes.
• Payment receipts are available in Settings → Billing. You may also see payment confirmations from Razorpay or your bank or UPI app.
• Failed payments may result in retries and temporary past-due status. Continued failure can lead to cancellation of paid access.

You may cancel a paid subscription at any time from in-app Settings → Billing, or by emailing support.

• Cancellation normally takes effect at the end of the current paid period. You keep Pro access until that date.
• Cancelling stops future renewals. It does not automatically delete your account or workspace data.
• After the paid period ends, your account returns to the Free plan.

Refund rules for Pro subscriptions:

• If you request a refund within 7 calendar days of your first successful Pro payment, and Pro was not heavily abused, we will process a full refund of that first charge.
• Duplicate or incorrect charges are refunded after we verify the payment with Razorpay.
• After the 7-day first-payment window, subscription fees are generally non-refundable for unused days in the billing period, unless required by law.
• Approved refunds are initiated within 5 to 7 business days. Bank or UPI timelines may add extra days before money appears in your account.
• Chargebacks: please contact us first so we can help. Unjustified chargebacks may lead to account review.

We may change prices with reasonable advance notice. Price changes typically apply to later renewal periods. If you do not agree, cancel before the new price takes effect.

Prices shown at checkout are in INR. Applicable GST or other taxes may be included or added based on your billing details and Indian tax rules at the time of charge. Until GST invoicing is enabled, Settings → Billing shows payment receipts.

Billing questions: support@arizal.app. Include the email on your account and, if available, the Razorpay payment or subscription ID.

Last updated: 19 July 2026.